Privacy Policy is owned and operated by 33Trails LLC. We know that you care about how information about you is used and we appreciate the trust you place in us when you visit our site. As such we want you to feel confident and assured in our services and security as it relates to your personal information.

This notice describes our privacy policy and it explains how your personal information is collected, used, and shared when you visit or make a purchase from ("Site" or "Store"). By visiting the Site, you agree to the practices described in this notice.



When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

We collect these automatic information using the following technologies:

Cookies: These are data files placed on your device or computer and often include an anonymous unique identifier.

Log files: These track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Social media pixels: These are electronic files which allow social media sites to track visitors to external websites in order to generate relevant advertising messages to users while visiting that social media website.

We use the these information that we collect to help us screen for potential risk and fraud particularly, your IP address and more generally to improve and optimize our Site.

When you make a purchase or attempt to make a purchase from our Site, we collect personal information such as your name, email address and physical mailing address. With your permission, we may send you emails about our Store, new products and other updates. We use these information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). We also use this information to communicate with you, screen orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.



As a general rule, we will not rent, sell, or share personal information about you with third parties except with our trusted partners who provide products or services that you have requested or when we otherwise have your permission. Examples of trusted partners may include third parties that provide our products and services, process email delivery, process payments, provide customer service, monitor our servers and user experience, etc. For example, we use BigCommerce to power our Store. You can read more about how BigCommerce uses your personal information here: We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: We may also disclose information when legally required to do so by law or for the protection of our legal rights or when compelled by a court or government entity.

To protect your personal information, we employ commercially reasonable methods and follow industry best practices to make sure it is not misused or inappropriately accessed. Information you enter on our website is encrypted and transmitted securely via a secure medium known as Secure Sockets Layer (SSL). Credit Card information and other sensitive information is never transmitted via email. As provided by BigCommerce, your credit card information is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). PCI-DSS was originally created by Visa, MasterCard, American Express and Discover to ensure that online sellers have the systems and processes in place to prevent a data breach. All the payment gateways we use on our Site adhere to the standards set by PCI-DSS.



We use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page at



When you place an order through the Site, we will maintain your order information for our records unless and until you ask us to delete this information.



We care about protecting the safety and privacy of children. When you enter personal information about your child such as name, gender, birthdate or address, we do not share that information with non affiliated third parties except to our trusted partners who work with us. We do not permit anyone under the age of 13 to register with us and we do not knowingly send email correspondence to anyone below the age of 13. Parents and guardians are urged to monitor and supervise their children's online activities to prevent undesirable consequences.



We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.



For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at


This policy was last modified on March 14, 2020.