Shipping & Returns
We currently ship only within the United States. We offer a flat $10 standard shipping charge on all our canvases within the United States regardless of the size of your order. All posters ship free. International shipping is available on a case-by-case basis. Please contact us if you require international shipping.
We stand by our products and we know you will love them. However, should you change your mind for one reason or the other, our returns policy is as follows:
- Name-based canvases - As these are personalized, we do not accept returns. We recommend that you carefully make your selections and be sure they are error-free before checking out. However, IF the return is as a result of our error - for example, if you received an incorrect or defective item, we will gladly accept your return for a full refund.
- Digital Downloads (Printables) - We do not accept returns or issue refunds for digital downloads or printables. All sales in this product category are final.
- For all other items, we will gladly accept your returns. Returns should be undamaged and in original packaging and should be received within 30 days of delivery.
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with return instructions.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Thank you. We appreciate your business.