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FAQs

Frequently Asked Questions (FAQs)

What payment methods do you accept?
We accept all major credit cards - VISA, Mastercard, DISCOVER and American Express. We also have Paypal enabled.

Is your website secure?
Yep! Our store is PCI DSS compliant and has a 256-bit SSL encryption. As proof, take a look at our URL, you should see a "padlock" icon and an "s" after the "http" as displayed in the image below.

 padlock-image.png

This shows that transactions are secure and encrypted, and any data you enter is safe. Your credit card information is not visible to us nor to anyone, and it cannot be intercepted. It is processed securely by the payment gateway, so you can rest assured your information is safe.

In addition, we also have the TrustedSite certification as displayed on the bottom right of all our pages. Paypal is also enabled as a payment option. If Paypal is selected, the transaction is completed securely on Paypal's site. So whichever payment option you choose, please go ahead and shop with confidence.

What is your return policy?>
We do accept returns for most of our products except for personalized items and digital downloads. Returns should be undamaged and in original packaging and should be received within 30 days of delivery. Please read more about our returns policy here.

Do you ship internationally?>
We currently ship within the United States only. International shipping is handled on a case-by-case basis. Please contact us if you require international shipping.

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